Unable to launch ZENCash Desktop GUI Wallet for Windows 0.80.5 on Windows 10


#1

Hi there. For some reason after double click on ZENCashDesktopGUIWallet.exe nothing happens. There is no Log file also. I have Windows 10 and a good PC. I thought, maybe my antivirus or defender blocks that app, but after temporary stopping of both antivirus and defender - the same problem had appeared: after double click on ZENCashDesktopGUIWallet.exe nothing happens. Maybe somebose faced similar problem and knows, how to resolve it?


#2

Is the Windows 10 that you have a 64-bit/x86_64 version?


#3

Hi! My Windows 10 system type is 64 bit operating system processor x64


#4

I have the same problem. Can anybody help, plz? See logfile

!


#5


#6

@tarkannnnn Your problem is different. The GUI wallet somehow cannot download the Zen proving key https://zensystem.io/downloads/sprout-proving.key maybe there is a connection issue to the site zensystem.io.


#7

Dear tarkannnnn, my situation is different - nothig happens after double klick on exe file. You have at least ZenCash picture and a log file. I don’t have nothing that.


#8

@pomabyjob Did you verify your download SHA256 sum?

Maybe you could also try the other Zen wallet - arizen: https://github.com/ZencashOfficial/arizen